Privacy Policy
This Privacy Policy governs Hidri, the family-tree service at family.myhidri.com, operated by Hidri LLC. In this policy “Hidri”, “we” and “us” mean that service and Hidri LLC.
Hidri is a private family tree for the use of invited families. It is not a public directory and it is not a social network. Nothing here is sold, rented, or used for advertising, and there is no tracking or analytics of any kind.
What we keep
- Family records — names, relationships, dates, places, short biographies and photos that family members add.
- Contact details — an email address or phone number, so a relative can sign in.
- Sign-in data — your password in protected form (never the password itself) and a sign-in cookie.
- An access log — when someone signed in, their IP address and browser, and an approximate location. We never send IP addresses to an outside service to look them up.
- A change history — who changed what and when, so edits can be reviewed and undone.
Phone numbers and text messages
We send a text message only in one situation: you asked us to sign you in. There are no marketing messages, no newsletters and no reminders.
- Numbers are used for text messages only when you typed your own number into the sign-in screen and agreed to be texted. A number that a relative recorded on your behalf is never used to text you.
- Message frequency: only when you request a sign-in code — typically a single message, and never unrequested.
- Message and data rates may apply.
- Reply STOP to any message to stop receiving them. Reply HELP for help. Stopping texts does not remove you from the family tree and does not stop you signing in by email.
- Your number goes to our messaging provider purely to deliver the message (see below). It is never passed to anyone for their own use.
We never share your mobile number
No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are not shared with any third parties.
Your number and your consent are never sold, rented, or passed to anyone for their own use. The providers that run this service for us (listed under “Who else sees it” below) handle them only to do that job. They act on our behalf and are not third parties.
Who else sees it
Only the family members who have been given access, and the service providers that make the app work:
- Hosting — runs the app and its database.
- Message delivery — text-message, WhatsApp and email providers, which receive only the address and the message they deliver.
- Backup storage — keeps protected copies so records survive a server failure.
- Bug reports — a report you send from inside the app, and any screenshot you attach, is filed with our issue tracker.
- Reading a tree drawing — when someone adding family chooses to, the photos, PDF or pictures from a Word file go to Anthropic (Claude) to read the names. Their hidden details (location, author) are removed first. They are not used to train their AI and we do not keep them.
We share data only when the law requires it.
Where it is stored
The app and its database run on servers in the United States.
How long it is kept
Family records are kept for as long as the tree exists. A deleted person can be restored until an administrator removes them permanently. Backups are deleted on a rolling schedule, so a deleted record can remain in a backup for a limited time.
Your choices
- See your record — open your own profile in the app.
- Correct it — edit it yourself, or ask any family administrator.
- Stop text messages — reply STOP, or remove your phone number from your profile.
- Get a copy — ask us for a copy of your record.
- Delete your account — in the app, open Settings → Account → Delete my account. Your sign-in, email, phone and Face ID are deleted and you are signed out everywhere, and your address is removed from any request to join and any share link sent to you. Your place in the family tree stays, because it is part of the family's shared record. We also keep, as a security and consent record: past entries in the access log (with your address and IP removed), the change history, and our record of whether you agreed to texts. To come back later, ask to join again.
- Be removed from the tree — ask a family administrator, or use the contact below.
You do not need an account to ask. If you are in the tree without one, email privacy@myhidri.com. If you are unhappy with our answer, you can complain to your local data protection authority.
Children
Children's records are added by adult relatives and are visible only inside the family's private tree. We never message a child. You must be 18 or older to have an account.
Security
The tree is private: it needs a sign-in, and search engines cannot see it. We use standard safeguards to protect it, but no system is perfectly secure. If a security problem affects your data, we will tell you.
Changes
If this policy changes, the date at the top changes with it. If we make a significant change, we will tell members in the app or by email.
Contact
Your data — to see, correct or remove it:
privacy@myhidri.com
Anything else: support@myhidri.com