Terms of Service
These Terms of Service govern Hidri, the family-tree service at family.myhidri.com, operated by Hidri LLC. In these terms “Hidri”, “we” and “us” mean that service and Hidri LLC.
Hidri is a private family tree for the use of invited families. It is offered free of charge. Nothing is sold, and there is no advertising.
Who may use it
Access is by invitation from a family administrator, or through a share link sent to you by a relative. You must be 18 or older to have an account. Do not share your sign-in with anyone else, and do not pass a share link to people outside the family — a link identifies the person it was sent to, and it can be withdrawn.
Text messages
What you get. If you enter your own mobile number on the sign-in screen and agree, Hidri texts you a one-time code so you can sign in. That is the only text message Hidri sends.
- Frequency: only when you request a sign-in code. Typically one message per request, and never unrequested.
- What it says: “Hidri: 123456 is your sign-in code. Reply STOP to opt out.”
- Message and data rates may apply. Your mobile operator's charges are between you and them.
- To stop: reply STOP to any message. You will receive one confirmation and then nothing further.
- For help: reply HELP, or use the contact below.
- Stopping texts does not close your account and does not stop you signing in with your email address.
- Carriers are not liable for delayed or undelivered messages.
- We only text a number that you typed yourself and agreed to. A number a relative recorded about you is never texted.
- We never share your number. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are not shared with any third parties. Your number and your consent are never sold, rented, or passed to anyone for their own use. The providers that run this service for us handle them only to do that job; they act on our behalf and are not third parties.
The family's data is the family's
The records here are about real relatives, many of whom did not enter them themselves. If you can edit the tree, you are being trusted with other people's information:
- Add a living relative only if you believe they would be comfortable being in the tree. If someone asks to be removed, we will remove them.
- Record what you believe to be true, and correct it when you learn otherwise.
- Do not add contact details for someone who would not want them shared with the family.
- Do not copy the tree, or people's contact details, out of the app for any purpose other than the family's own record-keeping.
- Photographs you upload must be ones you are entitled to share.
Every change is recorded with your name against it, and can be reviewed and undone by an administrator.
What is not allowed
Do not attempt to reach data you have not been given access to, disrupt the service, or upload anything unlawful.
Be kind. There is no place here for hateful, abusive, sexual or violent content, or for harassing anyone. You can report anything you see and block anyone. Reports go to the family’s admins, who review them within 24 hours and remove anything that breaks these terms. Anyone who breaks them can lose access. Our Child Safety Standards say how we handle any harm to a child.
Availability and warranty
This is a small family service. It is provided as is, without warranties of any kind. It may be unavailable, may lose data, and may change or stop at any time. Keep your own copy of anything you cannot afford to lose — the app can export the tree. To the extent the law allows, the operator is not liable for any loss arising from use of the service, and Hidri LLC's total liability is limited to the amount you paid to use it, which is nothing.
Intellectual property
The Hidri name, logo and software are © 2026 Hidri LLC. The family records and photographs belong to the families and the relatives who added them; adding them gives Hidri LLC permission only to store and show them to the family members you share them with.
Changes
These terms may change; the date at the top changes with them. If we make a significant change, we will tell members in the app or by email. Continuing to use the app means accepting the current version.
Contact
Help, or anything about these terms:
support@myhidri.com
Your data: privacy@myhidri.com